Nominee 2019

Process Mining

Process Mining – The Key Technology for the Future of Work and Added Value in Businesses

Alexander Rinke (Spokesperson)
Martin Klenk

Bastian Nominacher
Celonis SE, Munich

(f.l.t.r.) 
Bastian Nominacher, Alexander Rinke, Martin Klenk

The digitizing of business processes presents many new possibilities for businesses. The vast amounts of data produced provide the opportunity to improve customer relations, partner and supplier networks and internal processes and to sustainably improve them. Yet until now the technology did not to exploit this potential fully. How can that be changed?

Alexander Rinke, Martin Klenk and Bastian Nominacher have created versatile and easy to use software specifically for this purpose: an innovative method of visualizing, analyzing and monitoring processes thoroughly to take actions for improvement. Process mining can be used in all areas and at every level of business, visualizes even the most complex and interwoven processes and, as an operational system, proposes suggestions for beneficial changes.

The three nominees are the founders and CEOs of Celonis SE - a company that began as a start-up at the Technical University Munich. Bastian Nominacher is responsible for European business as well as Operations and Finance. Alexander Rinke heads the main office for North America in New York and is responsible for corporate strategy. Martin Klenk is the head of product development and innovation.

The digital transformation poses enormous challenges for businesses - not least of all because it changes dealings with customers and partners. Both have come to expect that goods, services and information are always and readily available. Consequently, those companies are on the fast track to success that offer a broad portfolio of customized products and are easily able to make them available.

Efficient and coordinated processes are needed to create a flow of processes across companies - from finance to supply chain to sales and service. Business processes continuously running in the background produce a wealth of data that can provide valuable insights revealing how individual processes are connected and at what point along the process chain things aren't running as they should. However, until now there was no way to tap into this potential source of information. Previously available process analysis tools are only able to answer a few questions, are time-consuming to run and are generally engineered for data from a specific IT system.

The three nominees have solved the problem. In process mining, they have created a tool that can be universally used to analyze and create a visual map of business processes through all departments and regardless of the IT environment. The technology uses information derived from all digital processes recorded in event logs. By automatically analyzing this data, the system reconstructs the processes as well as the connections and dependencies between them. This creates greater transparency. The software also detects bottlenecks or deviations from targets - even before they occur. It can also provide responsible employees with fact-based tips on how to avoid these problems and how processes can be designed more efficiently.

The process mining technology is based on sophisticated algorithms and intelligent processes such as machine learning and artificial intelligence (AI). It can be used in businesses and organizations of any size and any industry. The system is ideal for use in all departments such as purchasing or sales, in logistics or product manufacturing. To ensure that it can be used for as many users as possible, the team at Celonis designed a web-based platform, the "Intelligent Business Cloud". All of the plattform’s functions are available online in this cloud and are regularly added to and updated. There is a simplified version of the product available in the cloud free of charge that everyone can use.

The three nominees laid the foundation for the innovative technology while studying at TUM, the Technical University Munich. As part of a consulting project for local television broadcaster Bayerischer Rundfunk, they developed an initial prototype. After completing the project successfully, the team went on to develop the concept of process mining further, creating a comprehensive tool that met with great interest in industry. This led to the founding of Celonis in 2011. In the meantime, the company has over 700 employees at nine locations in Europe and North America. Sales have had a three-digit growth rate year after year, making Celonis one of the fastest growing IT companies in the world. An estimated market value of over US$ 1bn also makes the company a rare "unicorn" in Germany. The customer base includes more than 600 companies, including such well-known groups as Bayer, BMW, Deutsche Telekom, Siemens, and Vodafone. There are over 200,000 deployments of Celonis software worldwide.

To drive the development of the system forward, the team at Celonis is constantly coming up with new innovations. For this purpose, the company not only has its own research and development department but has also created a vast network of partners in business and science. Celonis holds three patents for technical innovations and a dozen others are pending. The potential of process mining for optimizing business processes and shaping digital transformation is enormous. Experts see it as a possible new key technology for industry and government agencies. It reduces delays for customers and improves the customer experience, lowers costs for companies, improves productivity. By taking friction out of processes it can improve employee satisfaction. Depending on how it is applied it can can even save lives: in emergency rooms, for example, where smooth and rapid patient care can be enhanced

The right to nominate outstanding achievements for the Deutscher Zukunftspreis is incumbent on leading German institutions in science and industry as well as foundations.

The project "Process Mining – A Key Technology for the Future of Work and Added Value in Businesses" was submitted by the German Rectors' Conference HRK.

Federal President Frank-Walter Steinmeier will award the Deutscher Zukunftspreis to one of the three nominated teams on November 27, 2019.

More Details

Resume

Alexander Rinke

3.04.1989
Born in Munich, Germany
1999 - 2007
Abitur at Werner-von-Siemens Gymnasium, Berlin, Germany
2007 - 2010
Mathematics program, Technical University Munich, Degree: Bachelor of Science
2005 - 2007
Founder and manager SNV Berlin GbR, agency for tutoring services for Berlin school kids
2007
Internship portfolio management, Inter Hannover, Bracknell, UK
2007 - 2010
Founder and team lead of the taskforce “strategy and structure”, various consultancies projects with industry partners, Academy Consult Munich e.V., Munich, Germany
2008
Internship casualty underwriting, client management and innovative solutions team for China and Southeast Asia, Munich RE, Munich, Germany
2008 - 2009
 
Part-time work development and maintenance of algorithmic trading systems, KK Invest GmbH, Munich, Germany
2009
Working student client management for China and Southeast Asia, Munich RE, Munich, Germany
2009 - 2010
Semester abroad at École Polytechnique, Paris, France
2010 - 2011
Internship portfolio and client management in the claims department, Munich RE, Hong Kong, China
Since 2011
Co-Founder and Co-CEO, Celonis SE, Munich, Germany
Primary responsibilities: Corporate strategy, product strategy, sales US and Latin America

Further Occupations

2003 - 2009
Several positions in the Schüler Union, the Junge Union and the CDU Berlin, among others as a member of the state executive committee of the Schüler Union Berlin, deputy leader of the district association Steglitz Zehlendorf and member of the board CDU Wannsee
2006 - 2007
Elected representative of the school, Werner-von-Siemens Gymnasium, Berlin, Germany
2009
Spokesman of the Remember Internship Community Program, Munich RE, Munich, Germany
2017 - 2019
Member of the advisory board at Oetker Digital
Since 2018
Member of the Forbes Technology Council

Honors and Awards

2010
Scholarship of the German National Academic Foundation
2013
German Silicon Valley Accelerator Award
2015
SAP HANA Innovation Award
2015
TUM Presidential Entrepreneurship Award
2015 and 2016
Deloitte Fast50 Award
2016
SAP HANA Innovation Award
2016
Forbes “30 under 30 Europe” Science & Healthcare
2016
Ernst & Young Entrepreneur of the Year Award
2017
Innovation of the Year by brand eins Wissen and Statista
2019
German Innovation Award, Category: Medium-sized companies
2019
Lünendonk-B2B-Service Award, Category: Innovation

Martin Klenk

19.01.1987
Born in Herrenberg, Baden-Wuerttemberg, Germany
2006
Abitur at Schickhardt-Gymnasium, Herrenberg, Germany
2006 - 2007
Alternative service, Stiftung Pfennigparade, Stationäre Wohngruppen gGmbH, Munich, Germany
2006 - 2010
Freelance IT trainer for IT security infrastructures, Munich, Germany
2007 - 2010
Computer science program, Technical University Munich, Germany, Degree: Bachelor of Science
2008 - 2010
Departmental manager for IT, various consultancies projects with industry partners, Academy Consult Munich e.V., Munich, Germany
2009
Working student for the development of a tool for automated quality monitoring in Matlab/Simulink, CQSE GmbH, Munich, Germany
2009 - 2010
Co-Founder, ticker2.de, content-management-system for digital signage and info screens, Munich, Germany
2010 - 2012
Computer science program (Masters), Technical University Munich, Germany, No final degree due to founding of Celonis GmbH
Since 2011
Co-Founder and Chief Technology Officer, Celonis SE, Munich, Germany, Primary responsibilities: Development

Further Occupations

2003 - 2006
Culture Café (Kulturcafé), Schickhardt-Gymnasium, Herrenberg, Germany
2003 - 2005
Leader of Linux group, Schickhardt-Gymnasium, Herrenberg, Germany
2003 - 2005
Founder and manager of internet café for school kids, Schickhardt-Gymnasium, Herrenberg, Germany

Honors and Awards

2006
Best graduate, Schickhardt-Gymnasium Herrenberg
2006
Ferry-Porsche-Award for excellent achievements in mathematics and physics
2006
Winner of the German federal competition in mathematics
2007 - 2012
Scholarship of the German National Academic Foundation
2013
German Silicon Valley Accelerator Award
2015
SAP HANA Innovation Award
2015
TUM Presidential Entrepreneurship Award
2015
Deloitte Fast50 Award
2015 and 2016
SAP HANA Innovation Award
2016
KfW Founders Champion Award
2016
Ernst & Young Entrepreneur of the Year Award
2017
Innovation of the Year by brand eins Wissen and Statista
2019
German Innovation Award, Category: Medium-sized companies 
2019
Lünendonk-B2B-Service Award, Category: Innovation

Bastian Nominacher

22.11.1984
Born in Munich, Germany
1995 - 2001
Lena-Christ Middle School, Markt Schwaben, Germany
2001 - 2004
Apprenticeship as IT Systems Sales Specialist, EBC-Computer Vertriebs GmbH, Markt Schwaben, Germany
2004 - 2005
Dr.-Herbert-Weinberger vocational college, Erding, Germany, Degree: University of applied sciences entrance qualification (Fachhochschulreife)
2005 - 2008
Information Systems and Management program, University of Applied Sciences Munich, Germany, Degree: Bachelor of Science
2005 - 2011
Departmental manager for IT systems and co-founder of the Competence Centers for Business Technology, various consultancies projects with industry partners, Academy Consult Munich e.V., Munich, Germany
2007
Internship IT service management, Accenture GmbH, Munich, Germany
2007 - 2008
International Business Studies program, University of Glamorgan, UK, Degree: Bachelor of Arts
2008
Additional qualification “Data Protection and Security”, University of Applied Sciences Munich, Germany
2008
Bachelor’s thesis in Transaction Integration Services, Ernst & Young GmbH, Munich and Dusseldorf, Germany
2008 - 2011
Elite Graduate Program Finance and Information Management, University of Augsburg, Technical University Munich and Elite Network Bavaria, Augsburg and Munich, Germany, Degree: Master of Science with Honors
2009
Internship Strategy & Change, IBM AG, Ingolstadt, Germany
Since 2011
Co-Founder and Co-CEO, Celonis SE, Munich, Primary responsibilities: Sales, Finance and Operations

Further Occupations

2006 - 2007
President of the council, Bavaria Plus Network, Munich, Germany
Since 2009
Author of several academic publications about IT carve-outs and post-merger integration
Since 2012
Business angel und chairman of advisory board, Talentry GmbH, Munich, Germany
Since 2012
Business angel and chairman of advisory board, Testbirds GmbH, Munich, Germany
2016 - 2018
Advisory board member, Academy Consult München e.V., Munich, Germany
Since 2017
Advisory board member, InstruNEXT GmbH, Munich Germany

Honors and Awards

2004
Acknowledgment by the capital of the federal state Munich for special achievements in school
2005
Award by the Franz-Eisenreich school foundation
2007 - 2011
Scholarship by the Max Weber-Program of the state of Bavaria
2008
Winner of the Importance of Sustainability Competition, Cardiff Business Club, Glamorgan Business School
2008
Winner of the Glamorgan Business School Prize, best overall performance at final year in International Business Studies
2008
Acknowledgement by IBM as best graduate in Information Systems and Management
2013
German Silicon Valley Accelerator Award
2015
SAP HANA Innovation Award
2015
TUM Presidential Entrepreneurship Award
2015
Deloitte Fast50 Award
2015 and 2016
SAP HANA Innovation Award
2016
KfW Founders Champion Award
2016
Ernst & Young Entrepreneur of the Year Award
2017
Innovation of the Year by brand eins Wissen and Statista
2019
German Innovation Award, Category: Medium-sized companies 
2019
Lünendonk-B2B-Service Award, Category: Innovation

Contact

Press

Jerome Geyer-Klingeberg
Head of Academic Alliance
Celonis SE
Theresienstraße 6
80333 München
Phone: +49 (0) 89 / 41 61 59 670
Mobil: +49 (0) 177 / 89 66 038
E-Mail: j.geyerklingeberg@celonis.de

Spokesperson

Alexander Rinke
Celonis SE
Theresienstraße 6
80333 München
Phone: +1 (0) 646 / 33 00 614
E-Mail: a.rinke@celonis.de

A description provided by the institutes and companies regarding their nominated projects

Processes are essential for the success of an organization: if they run smoothly, companies save money and resources but also guarantee customer satisfaction. Faulty process flows on the other hand lead to additional costs and furthermore have an impact on employee and customer satisfaction. Process inefficiencies can therefore pose a real threat to the livelihood of already well-established companies. Even one step further, process inefficiencies can have life-threatening consequences if, for example, the operational processes in the emergency room of a hospital are insufficient. The Celonis Process Mining software detects bottlenecks in the process by evaluating what is actually happening within an organization. This helps to actively prevent inefficiencies.

Companies and their customers interact in a digital world. Every transaction leaves countless traces in companies’ IT systems, in what are called event-logs. This information is stored by default for example in the ordering of goods, production and processing of service requests. The process mining technology of the three nominees uses this valuable data as a digital resource to optimize business processes.

Celonis founders Martin Klenk, Bastian Nominacher and Alexander Rinke use specific algorithms to visualize processes in real-time. Companies can detect bottlenecks quickly and save costs. The users get information about delays in delivery, reasons for high inventories, why orders might take longer, how to retain customers or how to comply with regulatory systems.

Based on the insights generated in the software, organizations can develop measures to reduce costs and resources as well as drive efficiency and productivity. This helps not only the company but also the customers: Lufthansa flights are on time, power plants at Uniper become more secure and customer service request at Uber are solved faster.

Process Mining reveals the real as-is process and shows exactly where difficulties lie. A gut feeling is validated by facts – irrespective of whether it comes to purchasing, production, logistics or sales. The technology’s potential lies in its diverse application in almost all corporate sectors and operating divisions.

The Celonis customers use the technology via the Intelligent Business Cloud (IBC). The IBC is an operative system that continuously learns and provides proactive recommendations before things go wrong. Based on Machine Learning and Artificial Intelligence, the IBC identifies when a subcontractor is apt to be late and directly suggests an alternative to the corresponding employee in the procurement team.

Digitalization has drastically changed the demands of consumers and customers. They expect timely delivery and straightforward service. Companies like Amazon, Google and Uber set standards for the speed of processes which in turn represents a major challenge for many traditional enterprises. Their processes, which have grown and developed over the years, are often not as efficient as they could be. What is surprising about this is that even seemingly simple processes are error-prone and often occur in hundreds of undesired variants. Celonis gives an intuitive access to detecting these inefficiencies and proactively provides recommendations for improvement.

Future Prognosis
The Celonis software not only looks into the past. It also makes future-looking prognoses for which it reconstructs the processes in the company to ultimately improve them or prevent bottlenecks and deviations in the first place. Every member of an organization – from all hierarchy levels and departments – can use the tool to make their everyday decisions data-based and transparent. Process Mining therefore crucially changes the way people work in an organization and empowers them to be drivers of digital transformation.

With Celonis the three nominees developed Process Mining into a widely used and broadly applicable key technology that sets new standards for process transparency, agility and proactive process optimization at a global level. However, this is not just about saving costs and efficiency enhancements for companies. They are aiming to achieve a great deal more than that. The insights generated with Celonis can also be used to encourage more sustainable management, for example by reducing emissions and resources in the production process.

The Celonis Process Mining technology is used by more than 200.000 process miners in over 600 companies and over 20 industries worldwide. Customers are ABB, Airbus, Bayer, BMW, Edeka, Innogy, Siemens and Vodafone which now offer a better customer experience and realized millions of savings with Celonis. The software is also used by medium-sized enterprises such as Schukat electronic.

Celonis Success Story: From Start-up to International Enterprise
Celonis grew from a student start-up founded in 2011 by students of Technical University of Munich into the global market leader and pioneer of digital transformation.

Martin Klenk heads the Development and Innovation Department at the Munich headquarters of Celonis. Bastian Nominacher is responsible for the European business as well as Operations and Finance Departments. Alexander Rinke drives the company strategy and expansion in the US. With a growth rate of 200% year over year and more than 700 employees at 10 office locations worldwide (e.g. Amsterdam, London, Munich, New York and Tokyo), Celonis is one of the fastest-growing IT-companies worldwide. In 2018, the team made the final leap to becoming a so-called “unicorn”, a small group of companies with a valuation of at least one billion US-Dollars.

Summary Information - Celonis
Celonis is the market leading software vendor for enterprise performance acceleration with its headquarters in Munich and New York. The company is a pioneer of Process Mining technology. Its Celonis Intelligent Business Cloud is the key to a successful digital transformation for companies worldwide. Celonis allows companies to get insights into their processes and to intelligently improve their process flows. Employees can therefore take an active share in the transformation towards higher efficiency and customer satisfaction within their organization.

Leading companies such as ABB, BMW, Innogy, Siemens and Vodafone trust in the Process Mining technology by Celonis – and realize not only millions of cost savings but also a better experience for their customers.

The right to nominate outstanding achievements for the Deutscher Zukunftspreis is incumbent on leading German institutions in science and industry as well as foundations.

The project "Process Mining – A Key Technology for the Future of Work and Added Value in Businesses" was submitted by the German Rectors' Conference HRK.

Nominee 2019 · TEAM 3